Frequently Asked Questions
Everything you need to know about your home essentials.
What is the typical shipping timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Standard shipping typically takes 5-7 business days, while larger furniture pieces may require white-glove delivery taking 2-3 weeks.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer assembly services for large furniture items?
Yes, we offer professional assembly services for an additional fee at checkout. For items shipped via White Glove Delivery, assembly and packaging removal are included.
Are your products covered by a warranty?
All Emeril furniture pieces come with a one-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.